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Key to Quality: The Flavor of the Day Is LSS and the Theory of Constrains
by Joseph Sorrentino
March 18, 2010

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During the last 20 years, we have seen the common sense approach to efficiency and good workmanship turn into training in Lean Six Sigma (LSS) and now LSS and the theory of constrains to improve operations. I realize that LSS and the theory of constrains are good things, but the main root cause problem is overlooked.

Today, we have different employees than we did in the 1980s and '90s. There is no job security, and many of our companies do not see any future market because of government interference in the form of excessive regulations, coupled with the high cost of doing business in the United States.

The United States government, under the cover of “universal trade agreements,” cut the backbone of industrialization out of the United States of America. It is simply cheaper to buy foreign products and services, but that’s okay because we don’t have manufacturing capacity in the United States anymore.

We have allowed trade schools to be taken out of our education system with the assumption we all need higher education. We cannot have more managers than workers! It's okay because we don’t have the jobs opportunities in the United States anymore.

Our well-meaning environmental groups intended to reduce emissions to safe levels, but took it to the extreme, which closed down our industrialization by raising the cost of doing business in the United States. It also compounded the challenges that manufacturers face when competing overseas. It's okay because we don’t have manufacturing capacity or job opportunities in the United States anymore.

You can implement all the efficiency flavors of the month you want, but it will not stick if employees are insecure. Employees are not dumb; they see what’s going on in our country and businesses. The biggest inflation in the United States industry is pride of our government, and the biggest deflation is the morale of our working citizens


Joseph Sorrentino
Joseph Sorrentino is president and CEO of Lean Quality Systems Inc. (Dana Point, CA).  For more than 25 years, he has been instrumental in implementing successful quality management systems for commercial companies and government agencies throughout the United States. His clients have included The Boeing Company, Allied Signal/Honeywell, the United States Army Corp. of Engineers and the United States Navy. You can reach him at joesorrent@aol.com.


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  Comments (5)Post a Comment
Title: LSS


Private Consultant...early retirement is looking better and better!!!

Great articles on topics of much needed attention. However....Your probably preaching to the choir here and /or beating dead horses as change is hard to sell!

Onward through the fog...my good man!


Title: Key to Quality: The Flavor of the Day Is LSS and the Theory of Constrains


Let's stop speaking of Lean, Six Sigma, LSS, or Theory of Constraints as Flavors of the month. This is only the case when unenlightened management teams are looking for a quick fix or band aid to symptoms within their organizations that are indicative of much deeper problems. These "fad programs" as you characterize them are just a few of the potential solutions to promote both waste reduction and employee involvement and tap into the latent knowledge in every employees head. Job security in the current marketplace comes from making your business less wasteful and more agile. Smart companies know this, and invest in their best resource (their employees) to lead these programs, and in doing so assure their security and their companies longevity.

Respectfully,
Mel Chapman
QA Mgr / Black Belt
Plymouth Tube Co
Salisbury MD


Title: Metallurgical Failure Analysis


There where several sites that I viewed on Metal Corrosion Testing and Metallurgical Failure Analysis. This site http://www.msitesting.com/, is very comprehensive, looks like they are professionals in Metallurgical Failure Analysis and Corrosion testing, http://www.msitesting.com/corrosion-testing/index.php


Title: Short memory there Joe


I disagree with your assessment of environmental groups overdoing it on the factory emissions regs. I remember streams and rivers with no living creatures due to pollution. I remember the Cuyahoga river lit on fire. i remember the Love Canal story. I dont want to go back to those days of freewheelin' factory pollution and I think strict regs are a good thing. If you want a good example of production over responsibility, check out factories in China. I saw one jeans factory near Hongk Kong discharging dark blue dye right into the street gutter.


Title: fear


Everybody is afraid and is waiting for other shoe to drop in the United States. This fear will rule this country for years to come and until that leaves the people of the United States this situation will not get any better.


 

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